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Survivor Filter PRO - Frequently Asked Questions

FAQ 1 - What is the Flow Rate for this Product?

Answer 1: The Survivor Filter PRO boasts a Super-Fast Flow rate of 500ml (17 ounces) per minute. Other popular filtration systems have a flow rate half that. A slow flowing filter can become frustrating when used for extended periods of time. When water flow through the Ultra Filter becomes reduced, then it’s time to remove the Ultra Filter for cleaning or replacement. To clean the Ultra Filter, follow the supplied instructions to disassemble the SURVIVOR FILTER PRO, filter and back flush by running clean fresh water through the filter in the opposite direction, then re-install and you are good for more use. If flow rate is still reduced, this is a sign that you will need to order a new carbon filter replacement. 

FAQ 2 - How many gallons can the SURVIVOR FILTER PRO process before cleaning or replacement of the filters is needed?

Answer 2: We recommend that the filters be cleaned or replaced after you have filtered approximately 264 gallons (1,000 litres) of fresh water. More frequent cleaning or replacement may be necessary depending on the quality of the water being filtered. 

FAQ 3 - How is the SURVIVOR FILTERPRO disassembled?

Answer 3: The Instruction Manual supplied with the SURVIVOR FILTER™ PRO provides detailed instructions on how to remove, clean, replace and re-assemble the SURVIVOR FILTER™. Please take care to follow these instructions. Please do contact us if you have any questions, our support team is always here to help.   

FAQ 4 - Where can replacement filters for the SURVIVOR FILTER™ be purchased?

Answer 4: Replacement filters are available right on our website! 

(Carbon Filter) http://www.survivorfilter.com/collections/survivor-filter-regular-price-replacements/products/carbon-filter-pro-series

(Internal Ultra Filter) http://www.survivorfilter.com/collections/survivor-filter-regular-price-replacements/products/ultra-membrane-filter

(Ultra Filter Pre-Filter and Upgrade Kit) https://www.survivorfilter.com/collections/survivor-filter-regular-price-replacements/products/survivor-filter-pro-100-000-liter-cleanable-backwashable-pre-filter-upgrade-kit